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08Case file / Sample report

What turnover costs a home health provider in Indiana, and who is next.

Built from 239 rows of a sample roster: 150 people on the team today and 48 who left in the last 12 months.

  • $3,512,160

    Turn Tax™ over the next 12 months at today's pace

  • 6

    people to talk to this week, and 48 more within 30 days

  • $2,107,296

    recovered over 3 years if turnover falls 20%

Built from 239 rows: 150 people on the team today and 48 who left in the last 12 months.

Experience Improvement Partners · October 4, 2026Sample report. Sample roster, company not named.Illustrative dataGet this for your team

Exhibit A

Turn Tax™

Every departure has a price. Here is yours.

  • $3,314,000

    what the last 12 months of departures cost

  • $3,512,160

    next 12 months at today's pace

  • $10,536,480

    over the next 3 years

  • $2,107,296

    recovered over 3 years if turnover falls 20% ($702,432 a year)

Where the money goes, 3 years

Turn Tax™ categories, weighted by role.

  • Knowledge/Expertise Loss
    $2,107,296
  • Safety/Quality/Compliance Risks
    $2,107,296
  • Productivity/Operational Costs
    $1,580,472
  • Recruiting/Talent Acquisition Strain
    $1,264,378
  • Direct/Hard Costs
    $1,053,648
  • Team/Morale Impact
    $842,918
  • Customer/Client Impact
    $737,554
  • Financial/P&L Impact
    $526,824
  • Management/Leadership Costs
    $210,730
  • Soft/Indirect Costs
    $105,365

We price each departure by role, as a share of salary, across 13 cost categories, then project it forward at your current pace.

Exhibit B

Flight Risk Score™

Who to talk to, and how soon.

  • 4 of 4

    Tenure variables, 25% of the score

  • 2 of 5

    Manager variables, 30% of the score

  • 4 of 5

    Pay variables, 25% of the score

  • 2 of 5

    Job friction variables, 20% of the score

  • $440,500

    in Turn Tax™ sits with the 6 people in the Critical band

  • Turnover by supervisor

    Last 12 months. The gold line is the company rate, 32%.

    • Supervisor CM-202
      67%
    • Supervisor CM-402
      43%
    • Supervisor CM-103
      37%
    • Supervisor CM-102
      27%
    • Supervisor CM-201
      26%
    • Supervisor CM-301
      17%
    • Supervisor CM-401
      15%
    • Supervisor CM-101
      12%

Turnover by worksite

Last 12 months. The gold line is the company rate, 32%.

  • Fort Wayne
    38%
  • Terre Haute
    29%
  • Indianapolis
    26%
  • South Bend
    14%

Turnover runs from 12% under the steadiest supervisor to 67% under the highest. Two supervisors are well above the rest (67% and 43%). For the people who need a conversation, the most common thing to raise is pay review.

Every current employee gets a score from 0 to 99 for their risk of leaving in the next 90 days. The higher the score, the sooner the conversation. This score is built from 12 of the 19 variables in the full model, using the columns sent.

Exhibit C

Bonus. Competitor analysis

Where your people go when they leave.

Pay for this role

Your median pay from the roster is the gold line. Red bars pay more than you.

Home Health RN · you $34.74 an hour, 20% below the market average

  • Competitor A (home health agency)
    $40.87
  • Competitor B (home health agency)
    $37.00
  • Competitor C (national home health company)
    $37.50
  • Competitor D (national home health company)
    $59.00

Your Home Health RN pay ($34.74 an hour) is 20% below what nearby employers post ($43.59 an hour). Competitor D (national home health company) posts $59.00 an hour.

Your pay for this role, next to the employers hiring the same people nearby.

What happens next

This was one role and a small group. The full program covers your whole workforce.

  • Turn Tax™

    A board ready dollar figure for what turnover costs, by role and category, priced from your own numbers.

  • Flight Risk Score™

    All 19 variables, tuned to your company, refreshed as your data changes, with what to raise in each conversation.

  • The Council

    Operators who have solved this before turn the findings into a prioritized plan. You decide and you fund.

We identify over 3x your fee in savings and show you how to capture them.

Your Turn Tax over 3 years: $10,536,480. A 20% reduction is worth $2,107,296.