What turnover costs a global financial data firm, and who is next.
Built from 212 rows of a sample roster: 150 people on the team today and 33 who left in the last 12 months.
$6,075,740
Turn Tax™ over the next 12 months at today's pace
3
people to talk to this week, and 39 more within 30 days
$3,645,444
recovered over 3 years if turnover falls 20%
Built from 212 rows: 150 people on the team today and 33 who left in the last 12 months.
Experience Improvement Partners · October 4, 2026Sample report. Sample roster, company not named.Illustrative dataGet this for your team
Turn Tax™
Every departure has a price. Here is yours.
$5,972,000
what the last 12 months of departures cost
$6,075,740
next 12 months at today's pace
$18,227,220
over the next 3 years
$3,645,444
recovered over 3 years if turnover falls 20% ($1,215,148 a year)
Turn Tax™
One departure
SALES DIRECTOR
$184,113
What one departure costs. 33 left in the last 12 months (22% turnover).
- Knowledge/Expertise Loss$47,869
- Customer/Client Impact$36,823
- Strategic/Competitive Impact$25,776
- Financial/P&L Impact$22,094
- Management/Leadership Costs$16,570
- External Reputation Costs$12,888
- Soft/Indirect Costs$9,206
- Recruiting/Talent Acquisition Strain$7,365
Where the money goes, 3 years
Turn Tax™ categories, weighted by role.
- Knowledge/Expertise Loss$4,739,077
- Customer/Client Impact$3,645,444
- Strategic/Competitive Impact$2,551,811
- Financial/P&L Impact$2,187,266
- Management/Leadership Costs$1,640,450
- External Reputation Costs$1,275,905
- Soft/Indirect Costs$911,361
- Recruiting/Talent Acquisition Strain$729,089
- Direct/Hard Costs$364,544
- Team/Morale Impact$182,272
We price each departure by role, as a share of salary, across 13 cost categories, then project it forward at your current pace.
Flight Risk Score™
Who to talk to, and how soon.
4 of 4
Tenure variables, 25% of the score
2 of 5
Manager variables, 30% of the score
4 of 5
Pay variables, 25% of the score
2 of 5
Job friction variables, 20% of the score
Flight Risk Score™
Risk of leaving in the next 90 days
3
Critical
70 to 99
This week
39
High
55 to 69
Within 30 days
61
Watch
40 to 54
Within 90 days
47
Stable
0 to 39
Next routine check-in
- E-312511.5 yearsRVP-3173This weekBurnout and time off$201,500
- E-30475.2 yearsRVP-3173This weekPay review$200,000
- E-314615.3 yearsRVP-3171This weekBurnout and time off$175,500
- E-302910 monthsRVP-4169Within 30 daysPay review$156,000
- E-30642.9 yearsRVP-3169Within 30 daysPay review$167,000
- E-30197.5 yearsRVP-3168Within 30 daysPay review$204,000
- E-308212.0 yearsRVP-3168Within 30 daysPay review$202,500
- E-31418.3 yearsRVP-4268Within 30 daysBurnout and time off$169,500
- E-31128.2 yearsRVP-1767Within 30 daysBurnout and time off$204,000
- E-31295.0 yearsRVP-3167Within 30 daysPay review$174,000
$577,000
in Turn Tax™ sits with the 3 people in the Critical band
Turnover by supervisor
Last 12 months. The gold line is the company rate, 22%.
- Supervisor RVP-1467%
- Supervisor RVP-3137%
- Supervisor RVP-2135%
- Supervisor RVP-1133%
- Supervisor RVP-1226%
- Supervisor RVP-1521%
- Supervisor RVP-1315%
- Supervisor RVP-1612%
- Supervisor RVP-14
Turnover by worksite
Last 12 months. The gold line is the company rate, 22%.
- San Francisco26%
- New York24%
- Boston15%
- Chicago8%
Turnover runs from 12% under the steadiest supervisor to 67% under the highest. One supervisor is well above the rest (67%). For the people who need a conversation, the most common thing to raise is pay review.
Every current employee gets a score from 0 to 99 for their risk of leaving in the next 90 days. The higher the score, the sooner the conversation. This score is built from 12 of the 19 variables in the full model, using the columns sent.
Bonus. Competitor analysis
Where your people go when they leave.
Market scan
What nearby employers post
- EMPLOYERWHAT THEY POST
- Competitor A (financial data and ratings firm)Sales Director, New York postings: $126,676 to $202,195 base
- Competitor B (ratings agency)Senior Director, Sub-Regional Sales Head, New York: $180,000 to $225,000 base
- Competitor C (index and analytics firm)Executive Sales Director, New York: about $158,096 average
Pay for this role
Your median pay from the roster is the gold line. Red bars pay more than you.
Sales Director · you $183,000, 5% above the market average
- Competitor A (financial data and ratings firm)$164,436
- Competitor B (ratings agency)$202,500
- Competitor C (index and analytics firm)$158,096
Your pay holds up against nearby employers. The reasons people leave are likely inside: managers, workload, and the first year.
Your pay for this role, next to the employers hiring the same people nearby.
What happens next
This was one role and a small group. The full program covers your whole workforce.
Turn Tax™
A board ready dollar figure for what turnover costs, by role and category, priced from your own numbers.
Flight Risk Score™
All 19 variables, tuned to your company, refreshed as your data changes, with what to raise in each conversation.
The Council
Operators who have solved this before turn the findings into a prioritized plan. You decide and you fund.
We identify over 3x your fee in savings and show you how to capture them.
Your Turn Tax over 3 years: $18,227,220. A 20% reduction is worth $3,645,444.