What turnover costs an airport cargo warehouse in Houston, and who is next.
Built from 330 rows of a sample roster: 150 people on the team today and 96 who left in the last 12 months.
$1,408,601
Turn Tax™ over the next 12 months at today's pace
6
people to talk to this week, and 30 more within 30 days
$845,161
recovered over 3 years if turnover falls 20%
Built from 330 rows: 150 people on the team today and 96 who left in the last 12 months.
Experience Improvement Partners · October 4, 2026Sample report. Sample roster, company not named.Illustrative dataGet this for your team
Turn Tax™
Every departure has a price. Here is yours.
$1,357,603
what the last 12 months of departures cost
$1,408,601
next 12 months at today's pace
$4,225,803
over the next 3 years
$845,161
recovered over 3 years if turnover falls 20% ($281,720 a year)
Turn Tax™
One departure
FREIGHT/WAREHOUSE AGENT
$14,673
What one departure costs. 96 left in the last 12 months (64% turnover).
- Productivity/Operational Costs$3,522
- Safety/Quality/Compliance Risks$2,641
- Direct/Hard Costs$2,054
- Team/Morale Impact$1,467
- Recruiting/Talent Acquisition Strain$1,467
- Knowledge/Expertise Loss$1,174
- Financial/P&L Impact$1,174
- Customer/Client Impact$587
Where the money goes, 3 years
Turn Tax™ categories, weighted by role.
- Productivity/Operational Costs$1,014,193
- Safety/Quality/Compliance Risks$760,645
- Direct/Hard Costs$591,612
- Team/Morale Impact$422,580
- Recruiting/Talent Acquisition Strain$422,580
- Knowledge/Expertise Loss$338,064
- Financial/P&L Impact$338,064
- Customer/Client Impact$169,032
- Soft/Indirect Costs$84,516
- Management/Leadership Costs$42,258
- Technology/Systems Impact$42,258
We price each departure by role, as a share of salary, across 13 cost categories, then project it forward at your current pace.
Flight Risk Score™
Who to talk to, and how soon.
4 of 4
Tenure variables, 25% of the score
2 of 5
Manager variables, 30% of the score
4 of 5
Pay variables, 25% of the score
2 of 5
Job friction variables, 20% of the score
Flight Risk Score™
Risk of leaving in the next 90 days
6
Critical
70 to 99
This week
30
High
55 to 69
Within 30 days
64
Watch
40 to 54
Within 90 days
50
Stable
0 to 39
Next routine check-in
- E-10588 monthsS-20772This weekPay review$13,481
- E-10205.4 yearsS-20771This weekPay review$15,912
- E-109810 monthsS-20971This weekPay review$13,481
- E-11152.1 yearsS-20970This weekWorkload and schedule$13,923
- E-100910 monthsS-20770This weekAnniversary check-in$13,702
- E-110811 monthsS-20970This weekWorkload and schedule$13,923
- E-10539.8 yearsS-20969Within 30 daysOverdue review$15,691
- E-102110 monthsS-20768Within 30 daysBurnout and time off$13,923
- E-10429 monthsS-20968Within 30 daysBurnout and time off$13,923
- E-11444.7 yearsS-20767Within 30 daysPay review$15,912
$84,422
in Turn Tax™ sits with the 6 people in the Critical band
Turnover by supervisor
Last 12 months. The gold line is the company rate, 64%.
- Supervisor S-20971%
- Supervisor S-20768%
- Supervisor S-21052%
- Supervisor S-20249%
- Supervisor S-20143%
- Supervisor S-20838%
- Supervisor S-20632%
- Supervisor S-20431%
- Supervisor S-209
Turnover runs from 31% under the steadiest supervisor to 71% under the highest. Two supervisors are well above the rest (71% and 68%). For the people who need a conversation, the most common thing to raise is pay review.
Every current employee gets a score from 0 to 99 for their risk of leaving in the next 90 days. The higher the score, the sooner the conversation. This score is built from 12 of the 19 variables in the full model, using the columns sent.
Bonus. Competitor analysis
Where your people go when they leave.
Market scan
What nearby employers post
- EMPLOYERWHAT THEY POST
- Competitor A (airport cargo handler)Warehouse Agent, Humble TX (IAH area): $14.75 to $18.50 an hour
- Competitor B (airport ground handler)Ramp Agent at IAH: $17.50 an hour
- Competitor C (airport ground handler)Ramp Agent at IAH: $15.00 an hour
- Competitor D (e-commerce fulfillment center)Warehouse Associate: $18 to $22 an hour, plus $0.50 to $3.00 for nights and weekends
Pay for this role
Your median pay from the roster is the gold line. Red bars pay more than you.
Freight/Warehouse Agent · you $16.25 an hour, 6% below the market average
- Competitor A (airport cargo handler)$16.63
- Competitor B (airport ground handler)$17.50
- Competitor C (airport ground handler)$15.00
- Competitor D (e-commerce fulfillment center)$20.00
Your Freight/Warehouse Agent pay ($16.25 an hour) is 6% below what nearby employers post ($17.28 an hour). Competitor D (e-commerce fulfillment center) posts $20.00 an hour.
Your pay for this role, next to the employers hiring the same people nearby.
What happens next
This was one role and a small group. The full program covers your whole workforce.
Turn Tax™
A board ready dollar figure for what turnover costs, by role and category, priced from your own numbers.
Flight Risk Score™
All 19 variables, tuned to your company, refreshed as your data changes, with what to raise in each conversation.
The Council
Operators who have solved this before turn the findings into a prioritized plan. You decide and you fund.
We identify over 3x your fee in savings and show you how to capture them.
Your Turn Tax over 3 years: $4,225,803. A 20% reduction is worth $845,161.